Privacy Policy

Last Updated: January 2025

1. Introduction

Eve-Healthcare, LLC, a wholly owned subsidiary of MindHYVE.ai, Inc. ("we," "our," or "us") operates the ChironAI™ platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

We are committed to protecting the privacy and security of your personal and health information. This policy complies with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and other relevant regulations.

2. Information We Collect

2.1 Protected Health Information (PHI)

When you use ChironAI™, we may collect and process:

  • Patient demographic information
  • Clinical data including symptoms, diagnoses, and treatment information
  • Medical imaging and diagnostic test results
  • Clinical notes and assessments
  • Other health-related information necessary for clinical decision support

2.2 Account and Usage Information

We collect information about your account and how you use our platform:

  • Account registration information (name, email, credentials)
  • Organization and facility information
  • Usage logs and interaction data
  • Device and browser information
  • IP addresses and location data

3. How We Use Your Information

We use the information we collect to:

  • Provide clinical decision support and AI-powered analysis
  • Generate clinical documentation and assessments
  • Improve and enhance our platform's functionality
  • Ensure platform security and prevent unauthorized access
  • Comply with legal and regulatory requirements
  • Provide customer support and technical assistance
  • Conduct research and development (with de-identified data only)

4. Data Security

We implement industry-standard security measures to protect your information:

  • 256-bit encryption for data at rest and in transit
  • Secure, HIPAA-compliant data storage infrastructure
  • Multi-factor authentication and access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data privacy and security
  • Comprehensive audit trails and monitoring systems

5. Data Sharing and Disclosure

We do not sell your personal or health information. We may share information only in the following circumstances:

  • With Your Authorization: When you provide explicit consent
  • Healthcare Operations: With your organization for treatment, payment, and operations
  • Service Providers: With trusted third-party vendors who assist in platform operations (under strict confidentiality agreements)
  • Legal Requirements: When required by law or to protect rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales (with continued privacy protection)

6. AI and Machine Learning

ChironAI™ uses artificial intelligence to provide clinical decision support. Important points about our AI:

  • We do not use your PHI to train our AI models without explicit consent and de-identification
  • All AI-generated outputs are provided as clinical decision support, not medical advice
  • Healthcare providers maintain full control and responsibility for clinical decisions
  • We maintain audit trails of all AI-generated recommendations

7. Your Privacy Rights

Under HIPAA and other applicable laws, you have the right to:

  • Access your health information
  • Request corrections to your information
  • Receive an accounting of disclosures
  • Request restrictions on certain uses and disclosures
  • Request confidential communications
  • File a complaint if you believe your privacy rights have been violated

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Healthcare data is retained in accordance with applicable medical record retention laws and your organization's policies. When data is no longer needed, it is securely deleted or de-identified.

9. International Users

ChironAI™ is hosted in the United States. If you access our platform from outside the U.S., your information will be transferred to and processed in the U.S. We implement appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

ChironAI™ is not intended for use by individuals under 18 years of age without proper authorization. Healthcare providers using our platform to treat pediatric patients are responsible for obtaining appropriate consent and complying with applicable laws regarding minors' health information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our platform and updating the "Last Updated" date. Your continued use of ChironAI™ after changes indicates your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@mindhyve.ai

Mail: Eve-Healthcare, LLC
c/o MindHYVE.ai, Inc.
Privacy Department

General Inquiries: hello@mindhyve.ai