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Email Support

Get in touch with our support team via email for assistance with any questions or issues.

support@mindhyve.ai

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+1 (949) 200-8668

Common Questions

Answers to the questions we are asked most often, on this page.

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Frequently Asked Questions

Quick answers to common questions

How do I get started with ChironAI™?

Contact our sales team at hello@mindhyve.ai to discuss your organization's needs. We'll provide a personalized demo and help you get set up with a deployment plan tailored to your workflow.

Does ChironAI™ require a training program?

No. ChironAI is built to work inside the clinical workflow you already use, so most clinicians are productive from their first session — no training program required. Documentation and responsive support are available whenever you want them, but they are never a prerequisite for getting value.

Is ChironAI™ HIPAA compliant?

Yes, ChironAI™ is built with healthcare compliance in mind. We follow industry-standard security practices, encryption protocols, and data handling procedures to ensure HIPAA compliance.

Can ChironAI™ integrate with our existing systems?

ChironAI™ is designed to work alongside your existing workflows. For enterprise customers, we offer custom integration options. Contact our team to discuss your specific integration needs.

What support is available after implementation?

Email and phone, answered by the same team during business hours Pacific. Signed-in users can also raise a request from the Help page inside ChironAI™, which reaches us with the page and version already attached.

How often is ChironAI™ updated?

We continuously improve ChironAI™ with regular updates, new features, and performance enhancements. All updates are thoroughly tested and deployed with minimal disruption to your workflow.

Still Have Questions?

Our team is here to help. Reach out and we'll get back to you as soon as possible.

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